The general obligation to wear a mask has ended, but as a hospital we have a duty to protect the health of our patients and staff. All patients coming for scheduled and emergency treatment and procedures/tests must wear a protective mask. In the absence of a mask, the hospital has the right to refuse treatment.
In the past few weeks, the Maternity Counselling Centre of East Tallinn Central Hospital Women’s Clinic has been providing support to young mothers who arrived as refugees and has ascertained the need for additional assistance and support. In cooperation with local Estonian mothers, we have been able to help Ukrainian mothers, making sure babies have everything they need for their first months of life.
A patient satisfaction survey will be carried out at East Tallinn Central Hospital from 4 April to 8 May. The survey will be carried out by interviewing a random sample of outpatients. The aim of the survey is to understand patients' expectations regarding communication and involvement. The questionnaire-based feedback used in the past has this year been replaced by interviews as it gives us a better understanding of the patients' experience and helps us ascribe meaning to it.
Terviseportaal